Social Security Scotland want to ensure everyone gets the payments they are entitled to.
They offer a variety of ways people can apply for benefits – including online, by phone or face-to-face appointments.
And currently deliver twelve benefits for people on low incomes, carers, families and disabled people.
The latest benefit – Adult Disability Payment – became available in West Dunbartonshire from August 29 2022.
It replaces Personal Independence Payment (PIP) in Scotland, previously delivered by the Department for Work and Pensions.
Adult Disability Payment will enable Social Security Scotland to take a very different approach to delivering disability assistance in Scotland.
It has been developed around their principles of dignity, fairness and respect and in partnership with people who have experience of Personal Independence Payment.
They have made significant changes so people have a positive, compassionate experience when applying.
The team can support people in West Dunbartonshire, either in their home or at a local community venue, fill out applications and understand more about the process of applying for benefits.
They have already supported several hundred people applying for benefits.
One parent said he would not have attempted to apply for Child Disability Payment on behalf of his son without support, as he has dyslexia and really struggles filling in forms.
He also had anxiety and said he felt comfortable with the Local Delivery Client Support Adviser in his home to help fill in the form and answer questions in detail.
More information on Social Security Scotland benefits, including eligibility can be found on www.mygov.scot.
Request a Local Delivery appointment either at home, in a local venue or by phone or video call by calling 0800 182 2222.
Information in this article was accurate at time of publication in October 2022.