At Social Security Scotland we want to ensure everyone gets the payments they are entitled to.
We offer a variety of ways people can apply for benefits – including online, by phone or face-to-face appointments.
We currently deliver twelve benefits for people on low incomes, carers, families and disabled people.
Our newest benefit Adult Disability Payment, became available in West Dunbartonshire from August 29.
It replaces Personal Independence Payment (PIP) in Scotland, previously delivered by the Department for Work and Pensions.
Adult Disability Payment will enable us to take a very different approach to delivering disability assistance in Scotland.
This has been developed around our principles of dignity, fairness and respect and in partnership with people who have experience of Personal Independence Payment.
We have made significant changes so people have a positive, compassionate experience when applying.
Our team can support people in West Dunbartonshire, either in their home or at a local community venue, fill out applications and understand more about the process of applying for benefits.
The team has already supported several hundred people applying for our benefits.
One parent told us he would not have attempted to apply for Child Disability Payment on behalf of his son without support, as he has dyslexia and really struggles filling in forms.
He also had anxiety and said he felt comfortable with the Local Delivery Client Support Adviser in his home to help fill in the form and answer questions in detail.
More information on our benefits including eligibility can be found on www.mygov.scot.
Request a Local Delivery appointment either at home, in a local venue or by phone or video call by calling 0800 182 2222.